Privacy Policy
This page explains what information Curly's Service Station collects, how we use it, and the choices you have. Plain language, no surprises.
Curly's Service Station ("we", "us", or "our") operates the website at curlysservicestation.com (the "Site"). This Privacy Policy describes how we collect, use, and share information when you use the Site or contact our shop. By using the Site, you agree to the practices described below.
Information We Collect
We collect only what we need to respond to you and run our business. That includes:
- Information you give us. When you submit the contact form, call, email, or visit the shop, you may provide your name, phone number, email address, vehicle details, and a description of the work you need. We use this information to respond to your request and service your vehicle.
- Automatic technical information. When you visit the Site, our hosting provider may log standard information such as your IP address, browser type, device type, referring page, and pages viewed. This helps us keep the Site secure and understand how visitors use it.
How We Use Information
We use the information we collect to:
- Respond to appointment requests, quotes, and questions
- Provide the automotive repair and maintenance services you request
- Maintain service records for your vehicle
- Keep the Site secure and troubleshoot problems
- Follow up on completed work when helpful
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information. We share information only in limited situations:
- Service providers. Trusted vendors that help us operate the Site or shop (for example, our web host or form processor) may handle information on our behalf. They are only permitted to use it to provide services to us.
- Parts and warranty providers. If your repair involves a warrantied part or manufacturer program, we may share the minimum information required to process the claim.
- Legal requirements. We may disclose information if required by law, court order, or to protect our rights, property, or the safety of others.
Cookies and Analytics
The Site may use small text files ("cookies") or similar technologies to remember preferences and understand basic usage patterns. Most browsers let you refuse or delete cookies. Disabling cookies may affect how parts of the Site work.
Data Retention
We keep contact information and service records for as long as reasonably needed to service your vehicle, honor warranties, and meet legal or tax obligations. When we no longer need the information, we securely dispose of it.
Security
We take reasonable steps to protect the information you share with us. No method of transmission over the internet or method of electronic storage, however, is 100 percent secure, and we cannot guarantee absolute security.
Your Choices
You may:
- Ask us what information we have about you
- Ask us to correct or delete it, subject to legal retention requirements
- Opt out of any non-essential follow-up communication at any time
To make a request, contact us using the details below.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Links
The Site may contain links to third-party websites (for example, our Facebook page or map providers). We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date below. Continued use of the Site after changes take effect means you accept the revised policy.
Contact Us
624 East Main St
Palmyra, NY 14522
Phone: (315) 597-3838
Last updated: January 15, 2026